We are committed to delivering your carefully curated fashion selections with efficiency and care. Every order is processed through a streamlined system to ensure your stylish wardrobe essentials reach you in pristine condition. Our team meticulously verifies each item before dispatch, guaranteeing that only quality-approved pieces leave our facility. Whether you're refreshing your casual wear or upgrading your formal collection, we prioritize swift handling and secure packaging tailored to protect delicate fabrics and intricate designs.
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Delivery durations vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. Seasonal peaks (e.g., holiday seasons) might extend processing times slightly, but we proactively communicate any significant updates via email.
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. The final cost is calculated at checkout based on your order’s total value and destination. Expedited shipping may be available for select regions—check your cart page for real-time quotes.
We currently ship to over 50 countries across North America, Europe, and parts of Asia-Pacific. Unfortunately, remote areas or regions with restrictive customs policies may not be serviceable. During checkout, enter your address to confirm availability. For unsupported destinations, consider using a parcel-forwarding service, though we cannot assume responsibility for third-party handling.
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated shipments, tracking updates may take 24-48 hours to activate. If you encounter discrepancies or no updates after 3 business days, our support team can assist in investigating the status.
While rare, delays or lost packages can happen due to carrier issues. If your shipment exceeds the estimated delivery window by 5+ business days, contact us at [email protected] with your order number. We’ll collaborate with the carrier to locate your package or initiate a resolution, which may include a refund or replacement, subject to investigation.
International orders may incur customs fees, taxes, or import duties determined by your local regulations. These charges are the customer’s responsibility and are not included in our pricing. We declare all packages accurately to avoid clearance delays. For estimates, consult your country’s customs authority—some regions calculate fees based on item type or declared value. Refused shipments due to unpaid duties will not qualify for refunds unless returned to us intact.
